At the End of a Hard Journey, Migrants Face Another: Navigating Bureaucracy


A Homeland Safety official, talking on the situation of anonymity to debate inside information, stated that greater than 46,000 migrants from over 85 international locations had made appointments. Venezuelans and Haitians made up the nationalities of those that had secured probably the most appointments.

Mr. Termulis finally scheduled an interview for himself and his spouse, however in a irritating twist, neither was ready so as to add their daughter to the app. He entered California on Feb. 15, after his interview, whereas his spouse and daughter remained in Mexico.

“I cried bitterly, like a toddler, in that second,” Mr. Termulis stated when he realized that his household wouldn’t be instantly becoming a member of him.

They have been lastly capable of safe an appointment for March 8 and efficiently crossed into the US. However different migrants have been much less lucky, attempting to safe appointments since January, Ms. Jozef stated.

Lately, the app was up to date to make accessible teams of appointments on the similar time, so a household might probably go collectively, one other homeland safety official stated.

When requested about points with the federal government app, like the issues with securing an image and problem securing appointments, Mr. Mayorkas has stated he’s conscious of them.

“There are, occasionally, points with it, and we remediate very swiftly,” he stated on Feb. 2. “We’re aware of these and its impression on folks’s potential to entry the reduction we lengthen.”

However, he stated, 1000’s of individuals have had success.

Eileen Sullivan reported from Washington, and Steve Fisher reported from Reynosa, Mexico. Miriam Jordan contributed reporting from Los Angeles.

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